What’s My Duty? enquiries
For enquiries related to What’s My Duty? get in touch with the National Contact Centre – refer to details below. These numbers and email address are monitored from Monday to Friday, 7:00 am to 6:00 pm (excluding public holidays).
National Contact Centre
|Free phone within New Zealand:||0800 428 786 (0800 4 CUSTOMS)|
|Calling from Australia free phone:||1800 301 861|
|Calling from overseas: ||+64 9 927 8036|
|Fax within New Zealand:||09 927 8019|
|Faxing from overseas:||+64 9 927 8019|
|Postal address:||New Zealand Customs Service
PO Box 2218
Customs may choose to record calls received on its 0800 428 786 number. For further information about this – see our Privacy page.
Customs offices are located throughout New Zealand, covering the main air and sea ports. Customs also has offices in Bangkok, Beijing, Brussels, Canberra and Washington DC.
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